For ages 21+

Play responsibly at crickex bonus

Enjoying entertainment is fine — but losing control is not. crickex bonus believes that safe and informed gaming is the foundation of healthy entertainment. On this page we explain how to set limits, recognise warning signs, and get help when you need it.

Minimum age 21+

Support 24/7

Self-exclusion always available

Our commitment to responsibility

Online betting and gaming is an enjoyable leisure activity for many people. But for some it can gradually become a problem — damaging family relationships, creating financial pressure, and harming mental health. crickex bonus wants every player to stay aware of their own situation and to make the right decisions whenever needed.

Our Terms and Conditions clearly state that following responsible gaming guidelines is mandatory for every player. Betting should always be treated as entertainment, never as a source of income or a way to recover losses.

Set a fixed budget for your spending in advance and do not go beyond it. Decide ahead of time how much time and money you will spend each day or week. Avoid the urge to place larger bets to chase losses — this is one of the most common signs of problem gambling.

Core principles

Betting is always for entertainment — not for a living.

Do not place more bets in the hope of recovering money you have lost.

Never bet with money borrowed from family or friends.

Avoid betting when you are drinking or under emotional stress.

If you are under 21, using an account is strictly prohibited.

Tools to keep yourself in control

crickex bonus provides several protection features that let you set your own limits on your gaming. To activate any tool, contact our 24/7 live chat or email support.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period ends, but it can be reduced immediately.

Session time limit

Set a maximum duration for continuous play. When the time is up, you will automatically receive a warning and the session will end.

Temporary account break

If you feel you need a break for a while, you can request that your account be temporarily deactivated for anywhere from 24 hours to 6 weeks.

Self-exclusion

If you are experiencing long-term problems, apply for a permanent or long-term self-exclusion. While exclusion is active, it is not possible to reopen the account.

Betting history review

View your complete betting and transaction history from your account. Analysing your spending patterns makes it easier to identify problems early.

Direct support

Contact our 24/7 live chat support to activate any protection feature or to get advice. You can communicate in Bengali.

Recognise the warning signs

If you notice any of the following signs in yourself or someone you know, they may be early indicators of problem gambling. The sooner they are identified, the easier it is to address them.

Spending more than your set budget and feeling regret afterwards.
Repeatedly increasing bets to try to recover lost money.
Hiding betting-related matters from family or friends.
Feeling restless or irritable when not betting.
Neglecting work, studies, or relationships because of betting.
Taking on debt to continue betting in order to cover financial difficulties.
Returning to gaming repeatedly despite wanting to stop.

Practical tips for safe play

Set a fixed budget before each session and play only with money you are prepared to lose.

Decide in advance the maximum amount of time you will play each day.

Take regular breaks during play. Avoid long, uninterrupted sessions.

Make time for other areas of your life beyond betting — family, friends, hobbies.

Never turn to betting as a solution when you are stressed or feeling low.

Let the people close to you know that you bet — being open is the first step to staying safe.

Where to find help

Acknowledging a problem is not weakness — it is the first courageous step. Seek help through any of the options below. You can learn more about crickex bonus's values and commitment to user welfare on our About Us page.

crickex bonus live chat

Chat with us in Bengali on our 24/7 live chat. Get immediate help activating self-exclusion or any other protection feature.

Email support

Outside of live chat, you can also submit a support request by email in Bengali or English. Complete confidentiality is guaranteed.

Family and close ones

Share your concerns with a trusted family member or friend. Support from the people close to you is the greatest strength on the road to recovery.

Professional advice

Contact a mental health specialist or an addiction counsellor. This type of service is also available at government hospitals in Bangladesh.

Protecting minors

Under no circumstances does crickex bonus permit anyone under the age of 21 to hold an account. Age is verified at registration, and identity documents are requested in cases of doubt. If a parent or guardian believes their child is using this site, please notify us immediately via live chat.

To control internet use in a family environment, parents can install parental control software on devices. Using browser-level filtering tools prevents minors from accessing betting sites.

Our Privacy Policy explains in detail how user identity and age-related information is stored and verified. If any unusual activity comes to our attention, we review the account ourselves.

Advice for parents

Have an open conversation with your child about online gaming and betting.

Do not leave a betting account logged in on a shared device.

Keep payment cards and mobile banking apps secured with a PIN.

If you have any suspicion, contact support immediately — do not delay.

Questions about responsible gaming

The self-exclusion process begins as soon as your request is received. If you apply via live chat, your account is usually deactivated within a few minutes. Email requests may take slightly longer, but are processed as quickly as possible.

No. Self-exclusion is a firm protection measure. There is no way to reactivate your account before the set period is over. This rule is intentionally strict so that decisions cannot be reversed on a momentary impulse.

Reducing a limit takes effect immediately. A request to increase a limit requires a mandatory waiting period — this delay is intentional, so decisions are not made in haste.

Change your password immediately and notify us via live chat. The support team will review the account activity and, if necessary, take additional steps to secure your account.

Yes. The World Health Organization (WHO) recognises problem gambling as a behavioural addiction. It is not a character flaw, but a condition related to the brain's reward system. With professional help, it is possible to overcome this problem.

Yes, complete confidentiality is maintained. No responsible gaming discussion or request is shared with any third party. You can visit our FAQ page for more details.