crickex bonus Terms and Conditions
Please read all rules carefully before using this platform. All terms are set out here in detail, covering account opening, bonuses, payments, and responsible gaming.
Table of Contents
General Provisions
crickex bonus is an online betting and casino platform operated for users in Bangladesh. Accessing or using this platform means you have fully accepted these terms and conditions.
These terms serve as the main agreement and define the legal relationship between crickex bonus and the user. The platform may only be used for personal, non-commercial entertainment purposes.
1.1 Scope of Services
Through crickex bonus, users can enjoy sports betting on cricket, football, and other sports, as well as live casino, slots, fishing games, and other online gaming services. Each service is governed by its own rules, which are additional to these main terms.
1.2 Applicable Law
Relevant international law will apply to the interpretation and enforcement of these terms. crickex bonus reserves the right to designate the relevant authority for resolving any disputes.
Account Registration
To join crickex bonus, you must create a valid account. All information provided at registration must be complete, accurate, and up to date. Creating an account with false information is a serious breach of these terms.
2.1 One Account Policy
Only one account is permitted per person or household. Opening multiple accounts by the same person or from the same IP address is strictly prohibited. If this rule is breached, crickex bonus reserves the right to close all associated accounts.
2.2 Identity Verification (KYC)
To ensure security and prevent fraud, crickex bonus may request identity documents, proof of address, or other documents at any time. Withdrawal access may be limited until verification is complete. This verification process is carried out for the protection of the user.
2.3 Account Security
It is your responsibility to keep your username and password completely confidential. Sharing login details with others is prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.
Age Verification and Eligibility
Users must be at least 21 years old to participate on crickex bonus. We are firmly committed to preventing underage individuals from using this platform.
3.1 Prohibited Persons
The following categories of persons may not open or use an account on crickex bonus:
- Any person under the age of 21
- Citizens or residents of countries or regions where online gaming is prohibited by law
- Employees of crickex bonus and their immediate family members
- Persons whose accounts have previously been closed or banned
- Persons registered in a self-exclusion programme
3.2 Age Verification Process
crickex bonus may at any time require age to be proven using a national identity card, birth certificate, or other government-approved document. Failure to prove age may result in account suspension or closure. This 21+ age policy applies strictly to all casino and betting activities.
Deposits and Withdrawals
Transactions on crickex bonus are processed using Bangladesh's established mobile banking and bank transfer methods. The latest encryption technology is used to ensure transactions are secure and fast.
4.1 Deposit Methods and Limits
Deposits can be made via bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳300 for each method.
4.2 Withdrawal Methods and Limits
Withdrawals can also be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 5 to 30 minutes. However, identity verification or account review may cause delays.
4.3 Transaction Verification
crickex bonus reserves the right to verify identity before processing any withdrawal request. If a transaction is suspicious or there is concern about money laundering, crickex bonus reserves the right to hold and investigate the transaction.
4.4 Currency and Conversion
All transactions are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or any other foreign currency are not accepted on this platform.
Bonuses and Promotions
crickex bonus offers various types of bonuses and promotional offers. Each bonus is given under specific conditions, and bonus funds cannot be withdrawn directly — they become withdrawable only after the designated wagering requirements are met.
5.1 Welcome Bonus
New members can receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, the bonus amount must be wagered 10 times. For example, on a ৳1,000 deposit you will receive a ৳1,200 bonus — your balance will be ৳2,200 and the wagering requirement will be ৳1,200 × 10 = ৳12,000.
5.2 General Bonus Terms
- Bonuses are available only to eligible users — using multiple accounts to claim bonuses is prohibited.
- Once a bonus is received, it must be used within the specified time limit, otherwise it will expire.
- If you withdraw before the bonus conditions are met, the bonus will be cancelled.
- crickex bonus reserves the right to modify or withdraw any bonus offer at any time.
- If there is evidence of fraudulent use of a bonus, the bonus and any associated winnings will be cancelled.
5.3 Other Promotions
Promotional offers such as weekly reload bonuses, slot festivals, referral rewards, birthday gifts, and weekend cricket bonuses each have their own wagering requirements and eligibility criteria. It is mandatory to read the detailed terms of each promotion before claiming it.
Betting Rules
When placing bets on crickex bonus, the specific rules of each sport must be followed. Once a bet is accepted, it generally cannot be cancelled, though crickex bonus may make decisions at its own discretion in certain cases.
6.1 Bet Acceptance and Cancellation
A bet is considered valid only after it has been finally confirmed. If incorrect odds are displayed due to a technical error, crickex bonus reserves the right to cancel that bet. If an event is cancelled or postponed, bets will be settled according to the relevant rules.
6.2 Fraudulent Activity
Match fixing, arbitrage betting, placing bets using bots or automated software, or using any other fraudulent method is strictly prohibited. If such activity is detected, the associated account will be immediately closed and all winnings will be voided.
6.3 Maximum Payout
crickex bonus reserves the right to set a maximum payout limit for each event or game. This limit may change from time to time and will be displayed before each bet is placed.
Account Suspension and Closure
crickex bonus may temporarily suspend or permanently close a user's account in the following circumstances:
- Breach of any provision of these terms and conditions
- If the account was opened using false or misleading information
- Failure to complete identity verification or cooperate with the verification process
- Evidence of fraud or suspicious financial activity
- Attempting to harass or harm other users
- A court order or instruction from a relevant authority
7.1 Voluntary Account Closure
Any user may request to close their account at any time. To do so, please contact the support team via live chat or email. For information on self-exclusion or responsible gaming, see our Responsible Gaming Policy.
7.2 Balance After Account Closure
Any balance remaining at the time of account closure will be returned to the registered payment method after verification, unless it has been voided due to a breach of bonus terms.
Personal Data Protection
crickex bonus places the highest importance on protecting users' personal data. Collected information is used only for operating the service, verifying identity, and complying with applicable law. Full details of how data is collected, stored, and used can be found in our Privacy Policy.
8.1 Data Sharing
crickex bonus does not sell or share users' personal data with any third party, except where required by legal obligation or security investigations. Only the information necessary to complete a transaction is shared with payment processors.
8.2 Cookies and Tracking
This website uses cookies to improve the user experience. Full details on cookie management can be found in our Privacy Policy. Cookies can be blocked by changing browser settings, though this may limit some services.
Responsible Gaming
crickex bonus believes that gaming should be a form of entertainment, not addiction. We encourage all our users to play responsibly and provide various tools and resources to help with this.
9.1 Self-Control Tools
Users can set their own deposit limits, betting limits, session time limits, and self-exclusion. These features help keep your gaming habits healthy. If you feel your gaming is getting out of control, follow our Responsible Gaming Guide.
9.2 Support and Contact
If you experience gaming-related problems, crickex bonus's support team is available 24/7 via live chat and email in both Bangla and English. To learn more about us and verify the credibility of our services, visit our About Us page.
9.3 Protection of Minors
No one under the age of 21 may use this platform. We urge parents and guardians to use parental control software to prevent children from accessing this site and to keep their login details secure.
Changes to Terms
crickex bonus reserves the right to change, revise, or update these terms and conditions at any time. A notice will be published on the website before any changes take effect.
10.1 Notice of Changes
For significant changes, a notification will be sent to the registered email address. Continued use of the platform after changes have been made will be considered acceptance of the new terms. Users always have the option to close their account if they do not agree with the new terms.
10.2 Validity of Amendments
If any provision of these terms is found to be legally unenforceable, that provision will be removed, but all remaining provisions will continue in full force. The date of the latest update to this document will always be displayed at the top of the page.
10.3 Contact and Complaints
If you have any questions, comments, or complaints about these terms, please contact our support team 24/7 via live chat. For answers to common questions, see our Frequently Asked Questions (FAQ) page, where many common questions are answered in detail.